Cloud Support

We provide services and support for your existing cloud system to ensure zero failure.

Cloud Check Up

  • Check Up Task
  • Cloud Platform
  • Linux/Solaris OS
  • Remote Access Support

MYR300.00

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Cloud Configuration

  • Configuration Task
  • Cloud Platform
  • Linux/Solaris OS
  • Remote Access Support

MYR600.00

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Cloud Troubleshooting

  • Troubleshooting Task
  • Cloud Platform
  • Linux/Solaris OS
  • Remote Access Support

MYR1200.00

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Cloud Support Packages

Series of packages that specially designed for Cloud Support Services.

Bronze Cloud Plan

MYR800.00

Billed Monthly

  • 1 Virtual Machine
  • < 4 cores No. Processors
  • 3 days Response Time
  • Business Hours Coverage Hours
  • Unlimited^ Incidents
  • Yes Filesystem Monitoring
  • Yes Load Monitoring
  • Yes Health Check
  • Yes Capacity Planning
  • As per needed Patching

Silver Cloud Plan

MYR1600.00

Billed Monthly

  • 1 Virtual Machine
  • < 12 cores No. Processors
  • 1 day Response Time
  • Business Hours Coverage Hours
  • Unlimited^ Incidents
  • Yes Filesystem Monitoring
  • Yes Load Monitoring
  • Yes Health Check
  • Yes Capacity Planning
  • As per needed Patching

Gold Cloud Plan

MYR2400.00

Billed Monthly

  • 1 Virtual Machine
  • < 20 cores No. Processors
  • 8 hours Response Time
  • Business Hours Coverage Hours
  • Unlimited^ Incidents
  • Yes Filesystem Monitoring
  • Yes Load Monitoring
  • Yes Health Check
  • Yes Capacity Planning
  • As per needed Patching

Frequently Asked Questions

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page.

If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

Submit Your Questions
Yes, we provide general support for most of the issue according to your subscription plan and packages. Please submit support ticket from the support page.
For 30 days money back guaranteed will only available for all Linux SSD Shared Hosting plan.
As money back guaranteed has been offered, temporary do not have any free trial services that will be provided.
Once you have ordered and paid for the subcription plan, send us an email or fill up the contact form. We will response to you as soon as we receive notification.